Reason for Recognition? Patient states that she was sad Nikki wasn't able to give her last injection here at FirstLight (for the record, she did say I also did a great job). States she had a bad injection elsewhere. She is moving and wanted me to pass on to Nikki that she's "a great shot giver." States she really likes the Hinckley staff, it feels like home!! She said everyone is so nice and she will miss you all.

Behavior Of Excellence demonstrated: Professional