January 2014 – Department Manager Meeting Minutes

January 22, 2014

Attendance: Myrna Sampson, Kris Bombard, Ellen Ryan, Becky
Gallik, Sue Belford, Diane Bankers, Randy Ulseth, Stacey Heins, Dave Schlicher,
Brent Thompson, Kim Carlson, Troy Keach, Garrett Estenson, Ella Stenstrom, Mark
Vizenor, Karen Renaud

Absent: Bob Woods, Jo DeFeyter

HOSPITAL BOARD UPDATE/Randy Ulseth

  • Two new board members, Amy Anderson and Becci Steffen
  • Update on 340B Pharmacy program
  • Discussion on CEO 2014 Goals
  • Adverse Health Event Report update

FINANCIAL UPDATE/Ella Stenstrom

  • Ella reviewed the financials for December. Overall, it was a
    good year – kudos to all for keeping expenses at budget.

QUALITY/Ellen Ryan

  • Ellen provided a powerpoint on Quantros – the new software that will be
    used for patient safety event reporting. It will be installed on desktops and will be used to track complaints, compliments, inquires and suggestions in addition to other reporting functions.
  • She gave an update on the Adverse Health Event Report that comes out to
    the public on Thursday.

PEOPLE/Kim Carlson

  • Employee Partnership survey will be sent out again this fall.
  • We have been invited to participate in the Top Workplace Survey again this year, it will be
    sent out the end of February.
  • Human Resources will be updating the Employee Handbook and it will be rolled out through OLE for employees to review the changes.
  • Employees are reminded to report and fill out the Report of Illness form when they have been out sick. It is our way to track illnesses.
  • Reminder that if employees are out for more than 3 days, they must have a note from the physician. A reminder will be put in the newsletter.

FACILTIES OPERATIONS/Mark Vizenor:

  • Mark presented an update on the Environmental Services changes.
    Adding a 2nd shift lead person.
  • Materials Management has developed a form to be used for new items that need to get into
    the system for billing purposes.
  • The annual key and badge audit forms will be mailed out to managers. They should be completed
    by the middle of February.
  • Annual Safety Review will be mailed out in February – after the Excellian implementation.

OTHER:

    • Health Event at Trailview School, Thursday, January 23rd 5 – 8 pm.
    • Dawn is starting to put ideas together for the next community newsletter. If you have stories, ideas, words from patients, etc – forward them on to her.
    • New billing statements will be mailed out February 1st – it will be one bill
      including both the hospital and clinic items. E statements will also be available to view online and pay online.
    • Dave presented an update on ambulance happenings
    • There will be a survey sent out to help improve our support services departments. Please take the time to fill it out and return it via email or place it in the boxes located in the break rooms.
    • Sue gave an update on HIS changes.
    • Mora Clinic front desk has been completed. New carpet has been installed in the ED and Clinic area.
    • MCE students presented speeches today and have completed the program.
    • Kim is working on putting together an evidence based leadership offsite meeting for managers and supervisors sometime in April. More information to follow.
    • Managers are asked to provide Kim a summary/wrap up of your 2013 action plans that were
      developed from the Employee Partnership survey.
    • 99% of employees have completed OLE. We are working to get to 100%.
    • Troy discussed physician recruitment – lots of opportunities.
    • Discussion on moving forward with a Pine City Pharmacy.
    • Reminder from Becky Gallik on eLearnings and security validation
      • Welcome Becky and Sara to FirstLight – they will become employees on January 31st.