Category: APPLAUSE CARD

Reason for Recognition? For having the patience of a Saint while having to babysit the Three Stooges in Pine City today.

Reason for Recognition? A Fairview patient walked into Pine City Clinic this week after being turned away at his own clinic. Gail triaged him, Amy and Cassie treated him and the patient stated to staff "This is what Health Care should be. I was thinking of leaving Fairview and coming to FirstLight, and this made my decision for me." Good Job!!

Reason for Recognition? A patient stated today "with the x-ray lady being
so nice it really made me feel more comfortable
with everything. She's great!"

Reason for Recognition? Rich, while doing his rounds Saturday night/Sunday
morning, caught a water leak that he was able to
stop from flooding OR and the rest of the
facility. He notified maintenance when they came
in for their shift Sunday morning so that they
could properly take care of it.

Reason for Recognition? Thanks for always being so helpful and always
having such a great attitude toward helping out
co-workers when needed! You are the best!!!

Reason for Recognition? Thank you for making my first three months here
enjoyable! Everyone that trained me was very
patient and everyone has been very friendly and
welcoming making me feel important and included
right away. Thank you so much!

Reason for Recognition? "Everybody at FirstLight from the front desk to nursing to the ER is so personable and friendly and will joke around with you and treat you on a human level. It's so refreshing. I know that even though I see these people professionally, if I ran into them on the street they would say 'hello' to me. I know they are my friend as well."