Category: APPLAUSE CARD

Reason for Recognition? Joe went above and beyond to help a patient get a medication that they needed and could not afford. He even called the pharmacy closest to the patient to coordinate this offer so that they did not have to travel. I cannot say enough about Joe and his team!

Behavior Of Excellence demonstrated: Community Focused/Driven

Reason for Recognition? Thank you for offering to give me a ride home when my car broke down. I truly appreciated you going out of your way. :)

Behavior Of Excellence demonstrated: Engaged

Reason for Recognition? While doing medication deliveries to patients, my car broke down and Julie came and picked me up and made sure that the remaining med deliveries got taken care of on time! Thanks a million.

Behavior Of Excellence demonstrated: Engaged

Reason for Recognition? A patient came into the Mora clinic to individually thank Valarie for her triage services on 7/8/17. The patient was over an hour away from FLHS and experiencing chest pain and arm numbness while driving. Valarie helped the patient find the nearest hospital to be treated. The patient was very thankful to have the help she did to keep her calm and get help.

Behavior Of Excellence demonstrated: Engaged

Reason for Recognition? Thank you Alicen, Trista, Dana, and Jeanelle for your kindness and willingness to work with the HIM team to help improve the process of paperwork. You are all awesome!

Behavior Of Excellence demonstrated: Teamwork

Reason for Recognition? While listening to a distraught customer regarding a loved one, she realized he didn't have enough money. Cheri paid the difference without hesitation.

Behavior Of Excellence demonstrated: Engaged

Reason for Recognition? I asked Barb to help me remove a cast on a patient and she stopped what she was doing to help me. This helped get the patient out of the clinic in a timely manner. Thank you for always being so willing to help!

Behavior Of Excellence demonstrated: Teamwork

Reason for Recognition? A patient commented on how helpful and friendly Becky is. She helped this patient get in earlier for an appointment via the Wait List.

Behavior Of Excellence demonstrated: Engaged

Reason for Recognition? I had a patient that was terrified of needles and needed a lab draw yesterday. When I called to give the patient the results today, he wanted the name of the lab tech and to let her know how happy he was that she made the lab draw such a good experience. Way to go Brandi!

Behavior Of Excellence demonstrated: Professional

Reason for Recognition? Always willing to help any of us when we have questions.

Behavior Of Excellence demonstrated: Engaged