Category: APPLAUSE CARD

Reason for Recognition? Thank you so much for all your help in the ED on the night of July 31st. I could not have done it without your assistance. Your help was much appreciated. I think our facility is blessed to have such good teamwork here- everybody helps out.

Behavior Of Excellence demonstrated: Teamwork

Reason for Recognition? Patient called to state, "You just don't find any healthcare systems that offer a 10% discount when you pay in full like FirstLight Health System!" She sure does appreciate it and wanted me to pass the compliment on.

Behavior Of Excellence demonstrated: Community Focused/Driven

Reason for Recognition? Thank you for going the extra mile helping a patient from the exam room to the bus and the stops in between.

Behavior Of Excellence demonstrated: Engaged

Reason for Recognition? Terri has been nothing but welcoming since I started. She introduced me to everyone and made me feel comfortable in my new role. She also has had a lot of patience in training me in on the deposit side, which is much appreciated!

Behavior Of Excellence demonstrated: Teamwork

Reason for Recognition? For working together as a team to take care of a walk-in emergent patient very efficiently!

Behavior Of Excellence demonstrated: Teamwork

Reason for Recognition? I had a very busy call morning and Amber just jumped in and helped me every way she could so we did not hurt our patient care. Just an amazing team player! Thank you Amber!!

Behavior Of Excellence demonstrated: Teamwork

Reason for Recognition? Thank you Andrew on your help for doing a c-dith room Friday morning. Your such a delight to work with. Thanks again for all your help. And for making my Friday. Also Thanks for the visit from Gismo!

Behavior Of Excellence demonstrated: Professional

Reason for Recognition? In the past two weeks we have seen an increase in psychiatric cases and have successfully cared for, transferred and resourced all of them. It takes an enormous amount of time and effort on the entire teams part to make this happen and I want to thank all of your for being patient and kind and taking the best care of our patients in these situations.

Please remember to take care of YOURSELVES- You are Amazing!!!

Behavior Of Excellence demonstrated: Teamwork

Reason for Recognition? Cynthia has such pleasant and professional telephone etiquette. She is always kind and you can hear her smile!!

Behavior Of Excellence demonstrated: Professional

Reason for Recognition? Thank you Sue for taking time out of what you were doing to call on 2 patients insurances to verify how we could code today's visits. We really appreciated you doing that while the patients were still here so we were sure to get all the necessary things for the visit and to ensure proper coding was done!

Behavior Of Excellence demonstrated: Engaged, Professional