Category: APPLAUSE CARD

Reason for Recognition? I wanted to recognize Gabe for being so kind as to walk me to my vehicle after my shift on Saturday evening. I never give it a second thought, but am so appreciative that he took the time to make sure I was able to get to my vehicle safely after such a busy night!

Behavior Of Excellence demonstrated: Teamwork

Reason for Recognition? Dr. Mork went above and beyond arranging transportation for a patient with an eye emergency.

Behavior Of Excellence demonstrated: Engaged

Reason for Recognition? Brad jumped in and helped us resolve an equipment problem in the pharmacy. He was quick with his Phillips screwdriver and his good mechanical skills and in no time was able to fix the problem. Thanks much Brad!

Behavior Of Excellence demonstrated: Teamwork

Reason for Recognition? Amanda did such a great job at directing a family member back to the parking lot. She walked him back up to the front and along the way very clearly pointed out the signage so that he could find his way back to the new inpatient floor when he returned.

Behavior Of Excellence demonstrated: Engaged

Reason for Recognition? Thank you for taking the time to run from the break room to help an older gentleman safely get into the new rehab space. You are always lending a helping hand.

Behavior Of Excellence demonstrated: Engaged

Reason for Recognition? St. Croix Hospice called inquiring on a patient. In our conversation she stated how great our Social Service Department and everyone involved in discharge planning are at FirstLight. She said we are the best to work with and we always have our patients' best interests in mind.

Behavior Of Excellence demonstrated: Professional

Reason for Recognition? A patient was just in Medical Records/HIM to get copies of records. He was so appreciative that there was a face to talk to rather than communicating over emails, which happens at bigger facilities he told me.

Behavior Of Excellence demonstrated: Engaged

Reason for Recognition? Thank you StarLight Committee for a fun pool party at the Mora Aquatic Center. Everyone had a great time!

Behavior Of Excellence demonstrated: Engaged

Reason for Recognition? A recent patient raved about how friendly, attentive and professional the Pine City Clinic front desk people were. Stated she was so very happy that she is now coming to this clinic.

Behavior Of Excellence demonstrated: Engaged

Reason for Recognition? She went above and beyond to help us with a prior authorization for a patient, with extremely special circumstances, at crunch time..(Friday). You are the greatest!

Behavior Of Excellence demonstrated: Engaged