Category: APPLAUSE CARD

Reason for Recognition? I would like to recognize our Eye Care Team. I took part in the eyeglass sale last night and even though it had been a long and busy day for them I found every one of the staff to be so bright and happy. It was a great experience. Thank you!

Behavior Of Excellence demonstrated: Engaged

Reason for Recognition? Thank you both for going above and beyond scheduling a patient for cataract surgery. Not only getting him scheduled but working with outside providers and other departments to get his pre-op taken care of and finding him a ride.

Behavior Of Excellence demonstrated: Teamwork

Reason for Recognition? I had a patient contact me at 4:15 last Friday saying that his pharmacy told him he needed a prior authorization to pick up one of this prescriptions. He was going to be out of the medication over the weekend and it was important that he not miss any doses. Janelle contacted the patient's insurance company and submitted an urgent PA over the phone right then and there. I think she even stayed late to do so! It was approved about a half hour later so that patient did not have to go without. Thank you for going above and beyond to ensure that our patient was taken care of!

Behavior Of Excellence demonstrated: Engaged

Reason for Recognition? Charity was amazing when we were busy in ER. She stayed late and helped out. She made everyone feel calm. We appreciate her so much!

Behavior Of Excellence demonstrated: Teamwork

Reason for Recognition? We called Judy to see if she could come in to clean rooms for us this evening. She was here in a very short time and cleaned 5 rooms for us so we could accept patients from ED. Her willingness to come in on her time off is so appreciated. We appreciate your cheerful smile and team spirit.

Behavior Of Excellence demonstrated: Teamwork

Reason for Recognition? Margie was charge nurse for a very busy 12 hours and then stayed 4 extra hours with no time to eat dinner until hours after everyone else had eaten. Her dedication and willingness to stay 16 hours on a very busy day is amazing. Thank you Margie!

Behavior Of Excellence demonstrated: Teamwork

Reason for Recognition? These wonderful ladies came over and helped out in Urgency after clinic closed during a very busy time. It was so appreciated and helped us as a team and helped provide excellent patient care.

Behavior Of Excellence demonstrated: Teamwork

Reason for Recognition? Dana assisted Barb Ennis to get a prior authorization for a patient to have her MRI.

Behavior Of Excellence demonstrated: Professional

Reason for Recognition? THANK YOU SO MUCH for staying late and working Thursday night when we were so busy! I can't tell you how much I appreciated it!

Behavior Of Excellence demonstrated: Teamwork

Reason for Recognition? Huge thank you to Dr. Bergman and nurse team for always being so flexible and working extra hard to fit patients into their schedule. They are always willing to fit in same day patients which shows wonderful patient care.

Behavior Of Excellence demonstrated: Community Focused/Driven