Category: APPLAUSE CARD

Reason for Recognition? Becky noticed from the rehab windows in Pine City, there was a patient struggling to get across the parking lot. After mentioning this, Jenny jumped into action and went out to the parking lot with a wheelchair to help the gentleman into the clinic for his appt.

Behavior Of Excellence demonstrated: Engaged

Reason for Recognition? Nic has not only been a great asset to our team, doing whatever he can to make our jobs easier and more efficient. Yesterday he was making rounds in Pine City and a patient was struggling to get her husband into their vehicle. Without hesitating he ran out to assist. Thank you for all your hard work, we appreciate you!

Behavior Of Excellence demonstrated: Community Focused/Driven

Reason for Recognition? Big thank you to Mary for helping me with a critical patient today. You are a lifesaver (Literally!).

Behavior Of Excellence demonstrated: Teamwork

Reason for Recognition? I spent some time in the ED yesterday and was very impressed to witness the teamwork, selflessness and level of patient dedication demonstrated by this group of people! It was a VERY BUSY day, they had missed lunch, phones were ringing continuously, EMS crew was coming and going...yet they were still meeting each staff member and patient with a smile, compassion and efficiently kept working without a single complaint. Bravo!

Behavior Of Excellence demonstrated: Teamwork

Reason for Recognition? A BIG thank you to Kari for coming over to the clinic and helping us with a procedure on a 2 month old. She came over with a smile and really helped us out today! This now has been added to my pouch of skills for the future Kari, again thank you!

Behavior Of Excellence demonstrated: Teamwork

Reason for Recognition? Bob always has a great attitude at work. Bob is always a team player and always willing to help out! We truly appreciate him and his positive attitude. Bob always makes it a point to show his appreciation and to cheer on his teammates. There’s no other way to say it: we’d be lost without you.

Behavior Of Excellence demonstrated: Teamwork

Reason for Recognition? I overheard a community member talking with a FirstLight employee about how FirstLight has the best food in all the hospital systems. Better than Abbott was stated. He said he has even thought about coming here just to eat a meal. I have to agree that our food here is great! Thank you to the kitchen staff for the great food and awesome service!

Behavior Of Excellence demonstrated: Community Focused/Driven

Reason for Recognition? Mel was so helpful when I needed to reach Dr. Stillwell in surgery one day earlier this week. She went above and beyond to courier a written rx for a patient. Thank you Mel for being so friendly and willing to help out, you are greatly appreciated!

Behavior Of Excellence demonstrated: Teamwork

Reason for Recognition? Becky's determination and patience was greatly appreciated as we researched and tested a new IT solution that will make my work much more efficient. I am also grateful that she shared in my excitement when the solution was successful! Thank you for your professionalism and teamwork Becky!

Behavior Of Excellence demonstrated: Professional

Reason for Recognition? Thank you for fixing the bathrooms down the HR/Business Office hallway and installing new faucets in them too! We appreciate your communication with us on an expected timeframe and also your efforts to complete the job as quickly as possible. Your teamwork and engagement shine (as do the faucets)!

Behavior Of Excellence demonstrated: Engaged