All Clinic Staff Meeting Agenda 11-2015

FirstLight Health System

Pine City

All Clinic Meeting Agenda

November 19, 2015

 

TOPIC LEADER ACTION POINTS
Drs. Cady at PCC Sandy Zutz-Wichek Michael and Rachel Cady OB-Gyn physicians, will start seeing patients at Pine City on the 2nd and 4th Mondays of the month starting in January. They will continue to see patients in Mora every Friday. These physicians do not offer birth control options for patients. Will only use that type of medication for therapeutic reasons. They do not perform tubal ligations or endometrial ablations.
Additional ED / US Staff   Sheryl Delude, PA-C and Megan Bohn, PA-C will be starting in December and will be supporting both Pine City and Mora. They will start training in the ED at the hospital, will have a training time at Abbott and when comfortable, will float over to Pine City. One more provider is being recruited.
Engagement Survey   Engagement Survey is open until November 20. Please complete the survey so that the leaders know what we are doing well and what we need to improve.
   
Pine City CT / X-ray Leann McMullen Pine City CT performed 44 scans in October. 182 patients were seen for x-rays. Great start with Urgency Services
Pine City Ultrasound   Ultrasound is now being performed at Pine City. Patient are being scheduled on Monday mornings and Thursday afternoons.
Breast Screening Quality Goal   Imaging front desk staff have taken over the breast cancer screening goal. They are calling all patients that are due for their mammogram. The percentage of compliant patients was at 76% in July. At the end of October the percentage of compliant patients is now at 82%. We are sending letters with mystery
   
Staffing Karen Renaud One person has been hired to staff Pine City Urgency Services. He will start tomorrow and will complete training at the hospital and move to Pine City. There are still 2 full time positions, 1 at Pine City and 1 at the hospital. A .8 phlebotomist position has been posted also.
DCA Interfaces   Karen will be working with Excellian to build an interface for results to blow into the chart for A1C testing / POC monitoring.
   
Review walk in policy Stacey Heins Policy has been updated. Should check with PCP first, then another provider and then triage patient.
Colonoscopy Scheduling   Alicen Himmelspach, x 9157, has been trained to schedule patients for colonoscopies. Please call her and schedule the patient before they leave.
   
Rehab: Scheduling Workflow Changes Garrett Estenson Scheduling for PT has become much more complicated. Providers just need to place the order for PT and Rehab schedulers will call the patient to schedule.
Tobacco Cessation   Aaron Korte will now rotate between Pine City and the hospital and offer Tobacco Cessation appointment with patients. His is also working on standing orders for tobacco replacement prescriptions.
   
Office remodel Julie Ray Michelle Mowry’s office will be remodeled similar to the INR office at Mora.
Urgency Services Hire   Tim Nord, RN has been hired for Urgency Services. He will start the end of December.
Supervisors.   Michelle Mowry has accepted the supervisor position at Hinckley. Brent Nihart is the supervisor for Pine City. Dawn Brown is the supervisor for Mora. They will be able to help with issues or concerns.
Staffing   There is still one more .86 LPN position that needs to be hired.
   
IT update Becky Gallik Denise will resume her Wednesday rotation thru Hinckley. She had been pulled away for the Pine City go live needs.
Upcoming projects in 2016   The bandwidth to the Hinckley Clinic will be upgraded which will allow data to move through the system more quickly. Network equipment will be upgraded as well as exam room computers.
 
   
Other discussions.   Patients are stating that they would like longer hours for the pharmacy.
    Parking – a new parking lot has been created so that a space can be left open for a helicopter to land.   Please do not park in the area south of the dumpster.
    Engagement Survey is open until November 20. Please complete the survey so that the leaders know what we are doing well and what we need to improve.
    Patients are still driving on the north side of the building where there used to be a road. Some type of road block needs to be put up.
    Pizza oven needs to be removed.   Julie is looking into an industrial type of toaster oven.
    Looking at refrigerator options.   Please limit # of items you bring.   You should only bring enough items to get you through each day. There isn’t enough space to bring items for a whole week.
    Patients are wandering around the clinic reception area after hours. Will put up additional ropes to direct them and will remove the Urgency Services sign.

  Next Meeting – December 17, 2015 from 12:15 to 1:15