Reason for Recognition? I travel from the clinic to the surgery department almost every morning to bring up the soiled instruments. I encounter many environmental services staff on the way and they are the most friendly, kind people I have ever known. There isn't one who isn't quick to smile and say hi. It starts my day off in a very special way. I know if they can be so kind and friendly to just one employee, they are treating our patients the same way. We are so lucky to have such a wonderful group of people.

Behavior Of Excellence demonstrated: Engaged